Taskingos App Store
Internal Request Desk
Route internal requests with intake, categories, owners, SLA tracking, approvals, and escalations.
Built for operators
Launch the workflow first, then refine it around your team.
An internal operations desk for teams turning scattered employee requests into structured, owned work.
Keep Requests and follow-up work in one view.
An internal operations desk for teams turning scattered employee requests into structured, owned work.
01Give every handoff an owner and a next step.
Replace scattered pings with owned requests
02Use Requests By Category to catch stuck work early.
Operators can review queues, open work, owner workload, and exceptions before customers feel the delay.
03Portal-lite included
Give requesters a clean place to send information back.
This app installs with a configurable portal for secure account access, public forms, requested uploads, status views, and account-scoped records. Admins can decide which internal records, fields, forms, and files appear outside the workspace.
Forms and uploads flow into the installed app with mapping back to records.
Only approved fields, statuses, pages, and files are visible to the signed-in portal user.
Workspace admins tune portal labels, accent color, email subjects, modules, and data scope.
What installs
A ready operating system, not a blank template.
Install the starter and get the working surfaces first: records, workflow stages, reports, and integrations. Then adjust fields, owners, and timing around your real team.
01
The shared source of truth
Records
Give the team clean places to keep the operational details that drive the workflow.- Requests
- Departments
- Owners
- Approvals
02
The process your team follows
Workflows
Move work through visible stages with owners, timing, and follow-up queues.- Request Triage
- Approval Routing
- Owner Assignment
- SLA Escalation
03
The views operators check
Reports
Surface open work, stuck follow-ups, aging queues, and the next priorities.- Requests By Category
- SLA Risk
- Open Work By Owner
04
The handoffs around the app
Integrations
Connect the starter to the tools your team already uses for communication and files.- Slack
- Microsoft Teams
How it works
Start from a complete app, then make it feel native to your business.
Install the starter, review the included structure, then customize ownership, timing, saved views, notifications, and reporting before the team starts using it.
Request Triage
Use the starter as the first version, then tune ownership, timing, statuses, and notifications around your team.
Approval Routing
Use the starter as the first version, then tune ownership, timing, statuses, and notifications around your team.
Owner Assignment
Use the starter as the first version, then tune ownership, timing, statuses, and notifications around your team.
SLA Escalation
Use the starter as the first version, then tune ownership, timing, statuses, and notifications around your team.
Operator customization
Ask the operator to shape this app around your exact business.
The starter gives you the structure. The operator helps translate it into your real roles, approval rules, customer language, follow-up timing, and weekly reporting rhythm.
- Replace scattered pings with owned requests
- Route approvals consistently
- See overloaded teams early
Customize this internal request desk with intake categories, owner routing, approvals, SLA tracking, escalations, and reporting.
Use this app as your starting system.
Start with the included structure, then tune the app around your customers, team, workflows, integrations, and reports.