Solution

Internal request management without another inbox.

Capture requests through forms, route work to owners, track SLAs, and connect every request to the people, assets, or vendors involved.

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42

Open requests

8

SLA risk

73%

Auto-routed

Workflow

How this works in Taskingos

  1. Request form
  2. Categorize
  3. Assign owner
  4. Escalate if late
  5. Report

Structured intake

Every request starts as a record with useful fields instead of an unstructured message.

  • Request type
  • Priority
  • Requester
  • Related asset

Operations reporting

Saved views and dashboards make bottlenecks visible by team, owner, category, and SLA.

  • Open queue
  • Overdue
  • Owner workload
  • Resolution time